Who We Are

HomeLoanServ is your mortgage loan servicer. We handle the day-to-day tasks of managing your loan, such as paying taxes and insurance on your behalf. But beyond the administrative duties, we are also an essential resource for homeowners and provide information on many other aspects of homeownership.

Young male professional sitting at a desk smiling at the camera.
Affectionate mother touching noses with her young son in the kitchen.

We’re more than just the company you send your payment to every month. We are your partner in managing the significant investment you’ve made in your home. If you’re looking for support and practical solutions to navigate the complex journey of homeownership, you’ve come to the right place!

“They talked us through the process and steps that we needed to take for our escrow and how to have our account reanalyzed. They were very professional, helpful, and they answered all of our questions. Thank you again for the fantastic customer service!” — Tyler, HomeLoanServ Customer

Whether you have questions or need assistance, our friendly team is here to help you every step of the way. Let’s connect and make your home financing journey a breeze!


Customer Service

Hours of Operation
Monday – Friday
7 a.m.. – 5 p.m. mtn. time
Closed for major holidays.

Toll Free: 800.526.7145
Fax: 208.336.6474
Email:
support@​homeloanserv.com

General / Loan Counselor
Fax:
208.331.4800
Mail: PO Box 7899
Boise, ID 83707

Overnight Mailing Address
565 W Myrtle St
Boise, ID 83702


Need To Make a Payment?

HomeLoanServ has several convenient options to choose from to pay your mortgage. Payment is due on the first day of each month. Late charges are assessed to your loan if payments are received after the 16th of the month. Pay online, by phone or by mail. Click here to learn more and make a payment.


Have Insurance Questions?

Insurance Mortgagee Clause:
HomeLoanServ ISAOA/ATIMA
PO Box 818007
Cleveland, OH 44181

Homeowners Insurance Fax:
888.218.9257

Homeowners Insurance Email:
insdocs8263@oscis.com

Correspondence Email:
hol-insurance@homeloanserv.com